Dale & Thomas
'The Rolls Royce of Popcorn' - Today Show
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1-800-767-4444

How can we help?
Customer Service Links
Most Asked FAQ's

1. How can I find out the status of my order?

Click the My Account link located at the top right corner of this webpage. You may be prompted to log in. From this page, you will be able to view a list of recent orders.  Online access to order status and tracking numbers is coming soon.

2. Can I change the delivery address after my order is placed?
Once your order is placed, we will not be able to change the delivery address.
3. Can I change the delivery date of my order after it is placed?
Once your order is placed, we will not be able to change the delivery date, even if you specified a delivery date in the future.
4. Why did I get charged Tax?
We are required by law to collect sales tax on all orders shipped to New Jersey. Sales Tax is applied to both the merchandise and shipping totals.
5. Is it safe for me to use my credit card on your site? Is it secure?

Yes! Dale and Thomas Popcorn uses Verisign SSL certificates to offer secure communications. All data is encrypted when sent to and from our site. For more information, visit www.Verisign.com or click here to read about our privacy policy.

6. If I have a promotion code, where do I enter it for my discount?

In the shopping cart, you will see a box labeled “Promotion Code.” This is where you enter your code. You must click the "Apply to Order" button for any discounts or adjustments to be made to your order.

Please note, only one promotion code or promotion gift card may be applied per order.

7. How much do you charge for shipping?

Our shipping rates are based per item. To see our shipping chart, Click Here


8. How do I keep my popcorn fresh?

Following are some recommendations for helping to extend your popcorn's freshness:

  • Do not open the package until you are ready to eat it.
  • Do not expose the product to adverse weather conditions (rain, sleet, snow, etc.).
  • Once opened, store popcorn in an airtight container at room temperature.
  • Do not refrigerate, reheat or microwave any of our products. Generally, our popcorn will remain fresh about 60 days in the right environment (away from humidity and heat).
 
 
 
 

Everyone loves popcorn! And we have more flavors of gourmet popcorn than just about anybody else. When you choose a gift from Dale and Thomas, we guarantee you're choosing an exquisite gourmet gift of great taste. We combine farm-fresh corn, grown just for popping, with premium quality ingredients to create ingenious popcorn flavors that we wrap up in gracefully designed gift assortments.

There's no better way to celebrate happy occasions than with our most popular gourmet flavored popcorn gifts including our Six Bag Popcorn Samplers, Twelve Bag Popcorn Samplers, Popcorn Gift Boxes, Popcorn Gift Baskets, Popcorn Gift Tins, Popcorn Towers, and more. Whether you choose a popcorn tin, popcorn gift basket, a sampler gift, or our special gourmet gift boxes, our popcorn gifts are sure to impress family, friends, business associates, college students, teachers, and every popcorn lover in between. Our gourmet popcorn gifts help you celebrate many occasions and milestones: birthday, thank you, congratulations, anniversaries, welcome, corporate gifts, care packages, and many other holidays throughout the year. Dale and Thomas is sure to have something perfect for you!

Our popcorn is gluten-free and kosher and each of our gourmet popcorn gifts is packed and shipped daily. Only at Dale and Thomas will you find such imaginative flavor combinations, such decadent textures, and such incredible variety of flavors: Hall of Fame Kettle Corn, Dale's Caramel, North Country Cheddar, Real Butter, Southwest Cheddar Chipotle, Caramel & Nuts, White Cheddar & Black Peppercorn, Cinnamon Sugar Swirl, Summertime BBQ, Cocoa Crunch Kettle, Bacon Ranch, Wasabi, Chocolate Chunk N'Caramel, Peanut Butter & White Chocolate DrizzleCorn, Twice-As-Nice Chocolate DrizzleCorn, Double Chocolate DrizzleCorn, Black & White Biscotti, and Dark Fudge with Praline Almonds.

Our diligent customer service representatives are ready to take care of all your popcorn needs. We stand by our 100% Guarantee, so that you and your gift recipients will always enjoy the delightful gourmet popcorn gifts from Dale and Thomas Popcorn. So go ahead, Share Some®.

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One Cedar Lane   Englewood, NJ 07631
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©2011 Dale and Thomas Popcorn